Setting up MFA

1. Prompted to setup MFA

The first time you log in you will be prompted to set it up for your account. If you are not ready to set up MFA, you can choose the “Skip later” option.

A screenshot of the introduction step in the MFA setup flow

2. Selecting an MFA verification method

The number of available methods will vary depending on what has been installed, what has been configured, and what your browser supports. In most cases, one or both of the following verification methods will be available:

A screenshot of the Select Method step in the MFA setup flow

You can have more than one MFA method configured on your account. The first MFA verification you set up will become your default method. This method displays first when logging in. You can add more methods or change the default method via your profile.

Setting up additional verification methods will give you more ways to log in if you lose access to your default method.

3. Backup your recovery codes

Once you’ve set up an MFA verification method, you will be presented with a set of recovery codes. You can copy, download or print these codes using the actions shown beneath them.

If you lose access to your phone or security key you can use one of your recovery codes to login and reset your MFA. Each recovery code can be used once. Please ensure you store them somewhere safe, as this is the only time they will be displayed.

A screenshot of the Backup Codes step in the MFA setup flow